|Shipping Options||(return to top)|
|Shipping options are quoted for the continental United States only. We do not ship outside of the continental U.S.
Please provide an actual physical address for delivery. We do not deliver to PO Boxes. All orders containing PO Box Delivery Address will be held and are subject to delay or cancellation.
FedEx Residential Delivery is Monday-Saturday – Business Deliveries are Monday-Friday. Please plan accordingly
We ship via UPS™, USPS™, FedEx™ and GSO™. We compare all delivery options to get you the best service and keep delivery rates low.
PLEASE NOTE: The day your gift order ships is not included in the transit time – the next business day after shipment starts the transit time clock. Most orders placed after 1:00 PM US Eastern time ship the next business day.
FOR DELIVERY DATES & SHIPPING COSTS: Add item to shopping cart and enter the RECIPIENT’S zip code in the Calculate Shipping tool.
Orders are shipped Monday through Friday ONLY; we do not ship gifts on weekends & holidays. Orders received after 1 PM Eastern time will be shipped the following business day.
ORDERS TO ALASKA & HAWAII: Shipping options are quoted for the Continental United States only. Due to extreme shipping costs, we no longer offer delivery to Alaska and Hawaii.
FUTURE DELIVERY ORDERS: Order now, ship later! Future delivery must only be selected when your desired delivery date is later than the dates posted on our shipping chart. The desired delivery date MUST be more than 5 business days from the order date. If you select the future delivery date option and the desired delivery date is within 5 business days of ordering (or on a weekend), your order will be shipped via ground shipping and its delivery date will be that of the ground shipping date given in our shipping tool.
PLEASE NOTE: When requesting a future delivery date, your gift may arrive 1-2 business days prior to the requested date to guarantee on-time delivery. We deliver Monday-Friday only-those requesting weekend delivery will have their gift delivered the Friday before.
GIFT WRAPPING: All gift baskets are carefully prepared and wrapped in shrink wrap, gift cello, or tulle and decorated with festive ribboning – at no additional charge. Wrapping varies from gift to gift. PLEASE NOTE: Baskets are photographed by professional photographers so you may see contents of the gift being sent. Baskets are securely packaged and shrink wrapped for shipping and will not appear exactly as photographed when delivered.
|Warm Weather & Highly Perishable Items Shipping Restrictions||(return to top)|
|During periods of warm weather year-round where temperatures are above 80 degrees – perishable items must be shipped with expedited shipping due to the stability of the product.
Gifts that include perishable items-including but not limited to fruits, chocolates, chocolate covered items-and other heat sensitive items will require a shipment upgrade. Please select an expedited shipping method (One, Two or Three Day shipping) during checkout. In some cases, Ground shipping may be possible due to short transit time. Our Web site will try to get you the best deal possible.
PLEASE NOTE : Perishable items ship Monday – Thursday ONLY and we may substitute similar non-perishable items in orders that have not chosen the proper express shipping method to ensure gift arrives in perfect condition.
SELECTION OF IMPROPER SHIPPING METHOD WILL RESULT IN ORDER DELAYS & IN SOME CASES (IF THERE IS NOT AN EQUAL NON PERISHABLE REPLACEMENT) ORDER CANCELLATION.
If your gift recipient is not present at the time of delivery and damage occurs (including melting) as the result of a delay in claiming the package as we cannot be responsible for items left unattended for in warm weather.
IMPORTANT – PLEASE NOTE: Customers choosing shipping methods other than expedited shipping, we will NOT be held responsible for damage or melting that occurs. NO CLAIMS WILL BE HONORED-SHIP AT YOUR OWN RISK
We reserve the right to substitute with non-perishable/meltable items during warm temperature months.
|Shipping Guarantee||(return to top)|
|Your gift order is guaranteed to reach it’s destination by (on/before) the calculated delivery date by the end of the delivery day. If your shipment is delivered late, your shipping costs will be fully refunded.
Payment is due in full on all shipments prior to shipment and no refunds will be given unless delivery delay/failure is a direct result of an error on our part. We will not be held responsible for errors made on the part of the customer purchasing the gift.
Our Shipping Guarantee applies only to shipments delayed due to our service failure. We will not guarantee delayed or damaged shipments that were caused due to an act of god (ex: any delay due to weather event will NOT be refunded) or a catastrophic event. Guarantee also voided if incorrect shipping information is given. This will result in your order being delayed to its destination. Guarantee is also void if no one is available to sign for shipment when delivery attempt is made.Shipping costs ONLY will be refunded under this guarantee.
PLEASE NOTE: If multiple items are ordered, the shipping refund will be prorated per item.
SALES TAX: Sales tax applies only to orders shipping in the State of California.
|Fresh Fruit Shipping||(return to top)|
|To ensure freshness, orders that would be in transit over the weekend will be held and shipped on the following Monday. Please choose appropriate shipping method to ensure gifts arrive in a timely fashion.
Fruit Baskets ship Monday – Thursday.
|Alcoholic Beverage Shipping||(return to top)|
|For certain gift items, we reserve the right to make product substitutions where necessary. In all cases, the product used as a substitute will be very similar to the original item, and will always be of equal or greater value.
Certain counties in select states do restrict the shipment of Alcoholic Beverages into their areas. If this is the case with your wine gift you will be
All wine shipments require a signature for receipt. Signatures must be obtained by individuals over the age of 21 years. Please keep this in mind when calculating your delivery date as a delay may occur if an adult isn’t available at your delivery address to sign for the package.
We will not be responsible for packages that an adult is not available to sign. We advise always to let the recipient know that a package is coming as an adult signature will be required – packages will not be left with parties under 21 years of age.
If packages become outdated or spoilage occurs to any gift that is delayed due to no adult being present to sign for package – GiftBasketforDelivery.com will not be held responsible for any loss or claim. No refunds will be issued as a result of any packages being returned to us due to an adult being unavailable to sign for packages containing wine/beer.
|Deliveries To Businesses, Residences & Hotels||(return to top)|
|If you are sending a package to a business, please be aware that the delivery driver may deliver the product to a shipping and receiving department. Please let the recipient or someone at the business/residence know that they should be receiving a package.
At buildings with security, our shipping vendors must leave the delivery where they are directed to. We must abide by their rules and our responsibility ends when the package
We are not responsible for shipping guarantee/damage/loss/spoilage if the recipient for is not available to receive the product, the product is refused or if the business is closed or if no one is available to sign for the gift. We assume no responsibility for gifts becoming lost or misplaced within business or residence location.
We also are not responsible for packages being left when the customer has a signature release on file with FedEx or UPS – a signature release means the recipient has provided FedEx or UPS authorization to leave packages at their residence by signing a Release Delivery Authorization and Indemnification Agreement. Claims will not be honored if the recipient has this agreement on file with either carrier.
DELIVERIES TO HOTELS: Each Hotel has its own gift basket delivery policy in place that we are bound to adhere to. Due to the privacy policies of each hotel, and out of respect for the guests, we are not given the guest hotel room number, and we are required to leave the gifts at the guest services desks at the hotels. Each property differs in the fact that some have Concierge Desks, some have Guest Services and some require delivery of gifts to the Bell Desk. The procedure for delivery of gifts to the guests and their rooms differs from property to property.
We receive a signature upon delivery at the property and considers the delivery of the order complete. We will not be held responsible for gifts that are lost, stolen or not delivered to the rooms by the hotel staff. We deliver orders as requested and cannot control what happens to them once they have been signed for by the hotel. If a gift is not delivered in a timely manner, we strongly advise the purchaser to contact the hotel in question, as we have no control over the hotel property’s delivery services or procedures they adhere to. NO CLAIMS WILL BE HONORED for delivery failures by the hotels or in the event that a guest fails to pick up their gift upon notification of its location in the hotel by a hotel staff member.
|Deliveries To Hospitals||(return to top)|
|We ship to all hospitals in the United States at no additional charge but we highly recommend you do not send a shipped gift to a hospital. Please select an expedited shipping method if the recipient is expecting a short hospital stay. If you are unsure of how long your intended recipient will be in the hospital, please have the gift shipped to a recipient who can take the gift to the hospital.
Should you elect to ship/hand deliver a gift to a hospital address, please be advised that we assume no responsibility for gifts becoming lost or misplaced within hospitals, failure of the hospital staff to deliver the gift to the patient’s room, or gifts arriving after a patient has been dismissed.
|Address Corrections & Package Reroute Fees||(return to top)|
|You are responsible for providing an accurate and complete recipient shipping address including:
Recipient Name (name of registered guest when shipping to hotel)
If you are unsure of any part of a delivery address, we encourage you to verify the address with your recipient before you place your order as we are not responsible for packages not delivered due to an incorrect/incomplete address being given.
Any delivery or address changes needed to be made to any orders MUST be made through us NOT FedEx or UPS. Any reroute/delivery changes made by anyone other than us voids any guarantees and no claims will be honored.
There is a $20.00 handling fee per gift basket to reroute a package after it has left our facility. We also will deduct from any refund actual shipping charges to and from our facility. Rerouted, refused and returned packages automatically void the free ground shipping promotion offered by us. Actual shipping charges will be deducted from any refunds.
This same fee is also charged if it is found your gift recipient has moved, you have provided an improper address or any package is refused or rerouted by the recipient.
We cannot make changes/reroutes after packages have been delivered.
***IMPORTANT – Gifts containing Beer/Wine/Champagne cannot be rerouted due to carrier policies. Any packages containing alcohol that are refused or in need of reroute will be returned to us and a refund issued in accordance with refund policy. These gifts CANNOT be rerouted.
Please avoid this fee by providing an accurate and complete address when you place your order.
$20.00 Address correction charges will be applied to credit card on file and you will be notified via email regarding this address correction charge.
PLEASE NOTE : Providing an incorrect or incomplete address voids our shipping guarantee.
For health reasons perishable items cannot be returned.
|Multiple Recipients & Shipping Addresses||(return to top)|
|If you are shipping to multiple recipients or multiple locations, please place a separate order for each. Simply check out with your first order and return to the store to initiate further orders.
If you find this inconvenient and need to place several orders simultaneously, email us at email@example.com, or place your orders by phone toll-free via (877) 773-3577.
We ship only to the continental United States.
|Order Changes & Cancellations||(return to top)|
|Order changes & cancellations must be applied by 1 PM US Eastern time the day that the packages are slated to ship (all orders ship same day as placed). Orders canceled after that time period will be processed and charged as valid orders, and any changes made after that time cannot be guaranteed.|
|APO/FPO Addresses||(return to top)|
|WE ARE SORRY, BUT DUE TO RECENT PROBLEMS SHIPPING TO APO/FPO ADDRESSES, WE DO NOT SHIP TO APO/FPO ADDRESSES OR DIRECTLY ONTO MILITARY BASES.|
|Suspicious Orders||(return to top)|
|We may determine, based on our own discretion, that characteristics of your order are similar to suspicious or fraudulent orders we have encountered in the past. In these cases, we may ask you to provide us with a high resolution image copy of a United States state issued identification card which we will use to verify your identity. We may use a third party service to validate the information you provide. This verification process will be carried out as expeditiously as possible but may result in delayed processing and fulfillment of your order. We apologize in advance for any inconvenience this may cause you.
BY PLACING AN ORDER WITH US YOU AGREE TO ALL TERMS & CONDITIONS AS LISTED ON THE WEBSITE.